Post by Ken BlakeI had a killfile for a particular person. It was set to delete and
yesterday I changed it to ignore.
Today I saw a reply to message he posted. It was not ignored. I didn't
see the message he replied to because it was deleted.
This seems very different from what you and Jaimie said. Can someone
tell me what's wrong and how to fix it?
A) If you have not yet received a particular person's header, then an
'ignore subthread' filter will work on the header when it arrives,
but only while you do not delete the header. Your purge time should
be set to longer than the expected time for followups to arrive.
B) If you have already received a particular person's header and it
is not showing as marked ignored, then it is not enough to change
your filter to 'ignore' -- you also need to manually mark the
already-received header as 'ignored'.
C) If the particular person's header has already been deleted, then it is
too late for an 'ignore' filter to work on this particular subthread.
If you look at your filter, the filter expression only matches the
particular person's message. The filter expression does not match the
reply to message he posted.
* The filter _itself_ only marks the particular person's message
as ignored.
* _Threading_ then copies the ignored flag from the particular
person's message to the rest of the subthread. This will only work
when the particular person's message is still present and has been
marked ignored.
Help >> Index >> Ignore Subthread >> Watching and Ignoring Threads
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ QUOTE ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Important Notes!
* Be sure to keep at least one header in a watched or ignored thread
in order for this feature to work. This ensures that the feature
will work, no matter how you have set the purge properties. These
settings are on the What to Purge panel of the Default Properties
for All Folders or the Properties for Selected Folders dialog.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ QUOTE ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post by Ken BlakeRather than changing an existing killfile entry, perhaps I need to
delete it and then recreate the new way. Could that be it?
No.
If the particular person's message has already been deleted, then it
is too late.
I would suggest reading the whole help page at "Help >> Index >> Ignore
Subthread >> Watching and Ignoring Threads".
--
Kind regards
Ralph
🦊