Post by Alasdair XThank you so much for the very long and comprehensive explanation you gave.
Please, what does MAPI stand for? My Internet Service Provider has never heard of it!
I want to set up email on Agent using POP3 and SMTP. Can you give
me a step by step way of doing this please? When setting up in
Outlook, I have to tick a box which says "My outgoing server
requires authentication" but I cannot find a similar provision
on Agent.
By the way, my ISP is called Raidhost.
Alasdair.
The Agent setting for "My outgoing server requires authentication"
is called "Login method". There are four choices:
(1) No authentication
(2) Authentication using a simple username and password.
This is the normal method of authentication.
(3) Authentication using "POP before SMTP".
This is an old method which is not so common these days.
(4) Authentication using "Secure Password Authentication".
This was required by Microsoft's MSN for sending email.
If your outgoing server requires authentication, then you
almost certainly need #2, "Simple username and password".
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
To set up a _new_ email account in Agent 8 using POP3 and SMTP
1. Go to "Tools >> Servers and Accounts"
2. At the bottom left, select "New >> Email Account and Servers"
3. On the panel "step 1"
3.1 Select "Both an email account and an outbound email server"
3.2 Then click 'Next'.
4. On the panel "step 2: Configure Inbound Email Account"
Enter the POP3 / incoming mail server settings here
4.1 "Mail Server"
Enter the POP3 mail server host name which your ISP has
given you. This should be the same as the POP3 'Incoming
mail server' setting in Outlook.
4.2 "The server requires a secure connection (SSL)"
Your ISP should tell you whether you need to check this.
This Raidhost page says "Leave off or none unless you
understand this option"
http://www.raidhost.co.uk/account/knowledgebase/10102/What-are-my-email-settings.html
4.3 "Login method"
Select "Simple username and password" unless your ISP has
told you otherwise
4.4 "Username"
Enter your username. This Raidhost page says your username
is your full email address, e.g. ***@mydomain.com
http://www.raidhost.co.uk/account/knowledgebase/10102/What-are-my-email-settings.html
4.5 "Password"
Enter your password here
4.6 Click "Test connection" to test and verify the settings.
4.7 If all is OK, click 'Next'.
5. On the panel "step 3: Configure Outbound Email Server Panel"
Enter the SMTP / outgoing mail server settings here
5.1 "Mail Server"
Enter the SMTP mail server host name which your ISP has
given you. This should be the same as the 'Outgoing mail
server (SMTP)' setting in Outlook.
5.2 "Connection"
To leave off, select "Do not use a secure connection".
This is the secure connection (SSL) setting, but there
are more choices than just on or off.
Your ISP should tell you whether you need SSL/TLS.
This Raidhost page says "Leave off or none unless you
understand this option"
http://www.raidhost.co.uk/account/knowledgebase/10102/What-are-my-email-settings.html
5.3 "Login method"
*** This is the setting for whether your outgoing server
requires authentication
Select "Login with a simple username and password" when
your outgoing server requires authentication (unless your
ISP has told you to use one of the other options).
5.4 "Use the username and password for the inbound email account"
You can choose to use the same username and password
that were set up in steps 4.4 and 4.5.
Otherwise, re-enter your username and password underneath,
5.5 Click "Test connection" to test and verify the settings.
5.6 If all is OK, click 'Next'.
6. On the panel "step 4: Create New Persona"
If your "From:" name and address are already set up in Agent,
select "No".
Otherwise, select "Yes" and set up your"From:" name and address
on the next panel.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
To reconfigure an _existing_ email account in Agent 8
1. Go to "Tools >> Servers and Accounts"
2. On the left side, expand "Inbound Email Accounts" and select a
POP3 incoming mail server which you want to reconfigure.
3. On the right side, adjust the POP3 / incoming mail server settings
3.1 "Host Name"
Enter the POP3 mail server host name which your ISP has
given you. This should be the same as the POP3 'Incoming
mail server' setting in Outlook.
3.2 "The server requires a secure connection (SSL)"
Your ISP should tell you whether you need to check this.
This Raidhost page says "Leave off or none unless you
understand this option"
http://www.raidhost.co.uk/account/knowledgebase/10102/What-are-my-email-settings.html
3.3 "Login method"
Select "Username and password" unless your ISP has
told you otherwise
3.4 "Username"
Enter your username. This Raidhost page says your username
is your full email address, e.g. ***@mydomain.com
http://www.raidhost.co.uk/account/knowledgebase/10102/What-are-my-email-settings.html
3.5 "Remember password between sessions"
To make life easier, put a check-mark in this box.
3.6 "Password"
Enter your password here
3.7 "Enable account for regular email retrieval"
Check this if you want to retrieve email from this server.
3.8 "Leave messages on server"
Your choice - but read the help file.
3.9 "Until retrieved at both of my sites"
This doesn't work with many servers - it uses an old
and obsolete feature.
3.10 "Skip messages longer than..."
Leave this un-checked unless you know what you are doing.
3.11 "Advanced Settings" - "use a non-standard POP3 port"
Leave this un-checked (the default) unless you know what you are doing.
4. On the left side, expand "Outbound Email Servers" and select an
SMTP outgoing mail server which you want to reconfigure.
5. On the right side, adjust the SMTP / outgoing mail server settings
5.1 "Host Name"
Enter the SMTP mail server host name which your ISP has
given you. This should be the same as the 'Outgoing mail
server (SMTP)' setting in Outlook.
5.2 "Connection"
To leave off, select "Do not use a secure connection".
This is the secure connection (SSL) setting, but there
are more choices than just on or off.
Your ISP should tell you whether you need SSL/TLS.
This Raidhost page says "Leave off or none unless you
understand this option"
http://www.raidhost.co.uk/account/knowledgebase/10102/What-are-my-email-settings.html
5.3 "Login Method"
*** This is the setting for whether your outgoing server
requires authentication
Select "Username and password" when your outgoing server
requires authentication (unless your ISP has told you to
use one of the other options).
5.4 "Use credentials for inbound email account"
You can choose to use the same username and password
that were set up in steps 4.4 and 4.5.
Otherwise, re-enter your username and password underneath,
5.5 "Advanced Settings" - "use a non-standard SMTP port"
Leave this un-checked (the default) unless you know what
you are doing.
5.6 "Enable server for sending email"
Check this if you want to be able to send email using
this server.
5.7 "Set as Default Server"
Click this if you want to this to be the default server
for sending email.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
MAPI stands for "Messaging Application Programming Interface".
MAPI was invented by Microsoft for Outlook / Exchange Server.
MAPI is not used with Internet mail servers provided by ISPs and
other Internet mail providers such as Gmail and Yahoo.
MAPI is not one of the standard "Internet mail" protocols.
https://en.wikipedia.org/wiki/Messaging_Application_Programming_Interface
--
Kind regards
Ralph